What is a CRM System and do I need it?

What is a CRM System and do I need it?

What is a CRM System? Ever wonder what a CRM system is? Well, CRM stands for Customer Relationship Management. It includes all the functions involved in a customer-client relationship: interactions, automation, analytics, and information governance. CRM software allows a company to manage its relationship with customers. It’s essential for any business!The main aim is to…